PRIVACY POLICY

Tenderly Yours
Last updated: 15 February 2026

Tenderly Yours (“we”, “our”, “us”) operates this website and provides precision-cooked refrigerated chicken products. This Privacy Policy explains how we collect, use, and protect your information when you use our website or place orders.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information

• Name
• Phone number
• Email address
• Delivery address
• Order details

Technical Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)

We only collect information necessary to process orders, respond to inquiries, and improve services.

2. HOW WE USE YOUR INFORMATION

Your information may be used to:

• Process and deliver orders
• Communicate order updates
• Respond to customer inquiries
• Provide customer support
• Improve website functionality
• Maintain internal business records
• Send important service-related notifications

We do not sell or rent your personal data to third parties.

3. WHATSAPP & DIRECT CONTACT

If you contact us through WhatsApp, phone, or email:

• Your contact details will be used only for order processing and communication
• Conversations may be stored for customer service and record purposes

4. PAYMENT INFORMATION

If payments are made via UPI, bank transfer, or approved payment platforms:

• We do not store card or banking credentials
• Payment handling is governed by your chosen payment provider’s privacy policy

5. COOKIES & ANALYTICS

Our website may use cookies or analytics tools to:

• Understand visitor behavior
• Improve website performance
• Monitor traffic patterns

You may disable cookies through your browser settings.

6. DATA SECURITY

We take reasonable administrative and technical measures to protect your data from:

• Unauthorized access
• Misuse
• Disclosure
• Loss

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. SHARING OF INFORMATION

We may share your information only when necessary with:

• Delivery partners for order fulfillment
• Service providers assisting with website or operations
• Authorities if legally required

We do not share data for marketing resale.

8. DATA RETENTION

We retain customer information only as long as required for:

• Order processing
• Legal compliance
• Business record keeping

9. YOUR RIGHTS

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of stored data (where legally permissible)

To make such requests, contact us using the details below.

10. THIRD-PARTY LINKS

Our website may contain links to third-party platforms (e.g., Instagram, YouTube, WhatsApp).

We are not responsible for the privacy practices of those platforms.

11. POLICY UPDATES

We may update this Privacy Policy from time to time.

The latest version will always be posted on this page with the updated date.

12. CONTACT US

Tenderly Yours
Pune, Maharashtra, India
Email: sales@tenderlyyours.com
Phone: +91 84840 01259